At AMS Career and Leadership Coaching, we are committed to providing world-class coaching to help professionals reach their career peaks. Because our programs involve significant time commitment and intellectual property, we have established the following policy.

1. Live Masterclasses & Webinars

• No-Shows: Fees for live masterclasses or short-term workshops are non-refundable. If you miss a session, we may (at our discretion) provide a recording if available.
• Cancellation: If a masterclass is cancelled by AMS Career and Leadership Coaching due to unforeseen technical issues or emergencies, a full refund or a seat in the next available batch will be offered.

3. Digital Courses & Materials

For any pre-recorded courses or downloadable templates (CV templates, Framework PDFs):

• Since these are digital products delivered instantly, they are strictly non-refundable once access is granted.

4. "Dream Career Framework™" Enrolment

Enrolments in our flagship long-term programs involve access to proprietary community groups and tools. Refund requests for these programs are only considered within 48 hours of purchase, provided the main curriculum hasn't been accessed significantly.

5. Refund Processing

If a refund is approved by our team:

• The refund will be processed back to the original payment method.
• Processing time usually takes 7-10 business days depending on your bank.
• Note that payment gateway transaction fees (usually 2-3%) are non-refundable as they are charged by the provider.

6. Contact for Requests

All refund or cancellation requests must be sent via email with your payment receipt attached:

📧 Email: [email protected]
💬 Subject: Refund Request - [Your Full Name]